> ## Documentation Index
> Fetch the complete documentation index at: https://cashfreepayments-d00050e9-theme-update.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Payment Dashboard

Cashfree Payment Gateway helps businesses accept domestic and international payments, with a wide range of payment options. You can easily collect payments from your customers using our pre-built checkout integrations or customize the payment flow (Seamless Basic and Seamless Pro) for your customers in line with your business needs.

## Accessing your Cashfree Payment Gateway dashboard

* **Login** to your Cashfree Account.
* Navigate to **Payment Gateway** → Click on the **Access** option to proceed.

## Dashboard Overview

The **All-New Cashfree Payment Gateway Dashboard** is divided into the following parts:

### Summary

The Summary section gives an overview of key metrics in the payment gateway dashboard, including daily and weekly transaction insights.
Here, you can check the summary of:

* **Recent Settlements**
* **Disputed Transactions**
* **Suspicious Transactions**
* Total number of **Transactions & Refunds**

Use the **Date Filter** to view details for a specific period. The **Business Metrics** provided help with informed decision-making.

### Transactions

Under **Transactions**, you can see details of all payments at different stages: refunds, disputes, and suspicious transactions.

### Payments

* View all received payments and their status against created orders.
* Click on a transaction to view **Customer Details** such as Name, Email, and Contact Number.
* Use filters like **Status**, **Payment Methods**, and **Order Amount** to search for transactions.
* To initiate a refund:
  * Click **Initiate Refund** for successful transactions.
  * For partial refunds, specify the amount and confirm.
  * Refunds are processed within 5 working days.

### Refunds (New!)

* Use the Refunds tab to view all initiated refunds.
* To check refund status, click on the transaction and view details.

### Disputes

The Disputes tab lists transactions marked as disputed.

* Disputed transactions arise when a customer questions the validity of a transaction.
* Merchants can upload documents to validate transactions by clicking **Respond**.
* The transaction status will be marked as **Dispute Opened** until resolved, after which it is either **Dispute Closed** or refunded to the customer.
* Common dispute reasons include unauthorized transactions, billing errors, or dissatisfaction with goods/services.

### Suspicious Transactions

* High-risk transactions are marked as **Suspicious**.
* Details of suspicious transactions are available by clicking on the transaction.

### Settlements

The Settlements tab allows you to view all settlements for customer payments.

* Use filters to find specific transactions.
* Download settlement reports using the **Download** button.

### Instant Settlements (New!)

* Gain immediate access to funds for better cash flow management.
* To enable instant settlements, fill out the provided form.

### Payment Links

Under **Payment Links**, view payments as **Received**, **Awaited**, or **Expired**.

### Creation

* Create a payment link by clicking **Create Payments Link** → Enter details → Set order expiry time → Click **Create & Send**.

### Details

* View transaction details, including Name, Email, and Number of the customer.
* Track the status of the payment link on this page.
* Reshare or edit payment links if the payment is awaiting.

### Batch Payment Links

* Generate payment links for multiple transactions under the **Batch** tab.
* Download the sample file, upload transactions, and click **Upload File**.

### Reports

Cashfree offers a variety of reports for better understanding and reconciliation, such as:

* **Transactions**, **Settlements**, **Refunds**, and **Ledger Reports**.

### Downloading Reports

* Select **Report Type**, specify the period and filters, then click **Generate Report**.
* Reports can be downloaded in CSV format.

### API Keys

* Generate API keys by clicking **Generate Key** and authenticate via OTP.
* View or reset keys through the dashboard.

### Settings

* **Branding**: Customize your logo and brand colors.
* **Payment Methods**: View and manage activated payment methods.
* **Merchant Notifications**: Configure notifications for payments, refunds, and risk alerts.
* **Bank Accounts**: View active and inactive settlement bank accounts.
