> ## Documentation Index
> Fetch the complete documentation index at: https://cashfreepayments-d00050e9-theme-update.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Auditor Journey

> Learn about Video KYC Auditor journey.

This journey outlines how an auditor reviews and verifies VKYC sessions using the [Auditor Dashboard](https://vkyc-auditor.cashfree.com/).

<Steps>
  <Step title="Log in to the Auditor Dashboard">
    * Enter your registered email address.
    * Enter the one-time password (OTP) sent to your email.
    * After signing in, the dashboard home screen appears.
  </Step>

  <Step title="View dashboard summary">
    * On the home screen, view the session summary panel showing:
      * Total sessions reviewed
      * Sessions approved
      * Sessions rejected
    * Use the date range filter to update the data.
    * Scroll down to view the session table. The table displays the following columns:
      * Completed at
      * Reference ID
      * Customer name
      * Mobile number
      * Final status
      * Your remarks
    * Use the pagination controls to navigate between records and adjust the number of sessions displayed per page.

    <img src="https://mintlify.s3.us-west-1.amazonaws.com/cashfreepayments-d00050e9-theme-update/static/secure-id/video-kyc/auditor-1.png" />
  </Step>

  <Step title="Filter sessions">
    * In the top-right corner, open the filter drop-down.
    * Select a session type to view:
      * Pending
      * Approved
      * Rejected
  </Step>

  <Step title="Search and select a session">
    * Use the search bar to find a session by Mobile number.
    * Click a session row to open the review screen.
  </Step>

  <Step title="Review session details">
    * View the recorded video, submitted documents, and system-generated results.
    * Expand each section to verify:
      * OCR results
      * Face match accuracy
      * Captured location

    <img src="https://mintlify.s3.us-west-1.amazonaws.com/cashfreepayments-d00050e9-theme-update/static/secure-id/video-kyc/auditor-3.png" />
  </Step>

  <Step title="Add remarks and take action">
    * Enter your comments in the **Remarks** field.
    * Do one of the following:
      * Select **Approve** to mark the session as valid.
      * Select **Reject** to mark the session as invalid.
    * If rejecting, choose a reason from the drop-down list.
  </Step>

  <Step title="Submit decision">
    * Confirm your decision after selecting **Approve** or **Reject**.
    * The session is removed from the **Pending** list.
    * The dashboard summary updates to reflect the action taken.

    <img src="https://mintlify.s3.us-west-1.amazonaws.com/cashfreepayments-d00050e9-theme-update/static/secure-id/video-kyc/auditor-4.png" />
  </Step>
</Steps>