Webhooks

Webhooks are server callbacks to your server from Cashfree payments.

Webhooks are event-based notifications that are received when a specific event related to async bank account verification occurs.

In rare cases, such as network retries, read timeouts, processing delays, or delivery failures, the same webhook might be sent more than once for the same event. To prevent unintended side effects, implement idempotency in your webhook handler to handle duplicate deliveries.

Add webhooks

Add your webhook URL in our system for us to deliver webhook events.

Follow the instructions below to configure the webhook URL. Ensure to provide the publicly accessible HTTPS URL to your webhook endpoint.

1. Log in to the Merchant Dashboard and click Developers.
2. Click Webhooks listed under the Secure ID card.
3. Click Add Webhook URL in the Webhook screen.
4. In the Add Webhook popup, fill in the following information:
   • Webhook URL - Enter the URL in this field.
5. Click Test & Add Webhook.

Webhook event

Event	Description
BANK_ACCOUNT_VERIFICATION_SUCCESS	Bank account verification is a success.
BANK_ACCOUNT_VERIFICATION_REJECTED	Bank account verification is rejected.
BANK_ACCOUNT_VERIFICATION_FAILED	Bank account verification is a failure.

BANK_ACCOUNT_VERIFICATION_SUCCESS

{
   "signature":"signature",    
   "event_type":"BANK_ACCOUNT_VERIFICATION_SUCCESS",    
   "event_time":"2023-07-19 10:46:16",
   "version":"v2",
   "data":{
        "reference_id": 1294785793,
        "user_id" : "123123",
        "name_at_bank": "John Doe",
        "amount_deposited": "1.04",
        "bank_name": "YES BANK",
        "utr": "404223241811",
        "city": "MUMBAI",
        "branch": "SANTACRUZ, MUMBAI",
        "micr": 400532038,
        "name_match_score": "90.00",
        "name_match_result": "GOOD_PARTIAL_MATCH",
        "account_status": "VALID",
        "account_status_code": "ACCOUNT_IS_VALID"
    }
}

Webhook payload fields

The webhook payload contains important metadata in its top-level fields.

Field	Type	Description
signature	string	A Base64-encoded HMAC-SHA256 signature of the payload, generated using a shared client secret.
event_type	string	Indicates the type of event that triggered the webhook.
event_time	string	The UTC timestamp of when the event occurred, formatted in ISO 8601 (YYYY-MM-DDTHH:MM:SSZ).
version	string	Indicates the webhook format being used. Default version is “v1”.
data	object	Contains event-specific details related to this feature.

Verifying the signature is mandatory before processing any response. Refer to Signature Verification for more details.