Whitelist your website or app

Before using the checkout page for payment collection, you must whitelist your domain or app package for security purposes. This applies to:

• Websites: Domain whitelisting
• Mobile apps: Package name whitelisting

Submitting a whitelist request

1. Go to Payment Gateway Dashboard > Developers > Whitelisting.
2. Click Add New.
3. Select the whitelisting type:
   • Domain name (for websites).
   • App package (for mobile apps).
4. Enter the required value and click Proceed.
5. Ensure the following details are present on your website for whitelisting:
   • Policy pages:
     • Contact Us
     • Terms and Conditions
     • Refunds and Cancellations
   • Other details:
     • Products or services should be listed.
     • Product or service pricing should be in INR.
6. Click Confirm & Proceed. Your website or app will be reviewed and approved.

Format guidelines

Domain names

✅ Correct: cashfree.com
❌ Incorrect: www.cashfree.com
❌ Incorrect: https://www.cashfree.com
❌ Incorrect: https://www.cashfree.com/
❌ Incorrect: https://www.cashfree.com:8000/

Package names

✅ Correct: com.cashfree.merchant

Tracking your request

You can track the status of your whitelisting request from the whitelisting homepage. The dashboard displays:

• Submission date and time.
• Domain or package name.
• Current status.

Use the dropdown menu to filter between domain and package name requests.

Processing time

• Standard processing time: Within 24 hours.
• For urgent queries: Fill out the support form.