Easy Split FAQs

What features does Easy Split provide?

Some features our Easy Split provides:

• Faster settlement to your vendors (T + 2 settlement cycle)
• Unburden yourself from opening & managing a Nodal account
• Route payment from each order to vendors easily
• Individual commissions, simplify taxes & much more
• Make on-demand adjustments (refunds/bonus) to vendor payouts
• Works for non-PG or Cash on delivery orders as well
• Access vendor ledger wherever you need using our APIs or our dashboard

Why should I consider Easy Split?

Easy Split automates payment splitting, helping you manage vendors and transactions effortlessly. With Easy Split, you can:

• Onboard, manage, and pay vendors with ease.
• Split payments and handle refunds at the order level.
• Track settlements, refunds, and earnings through detailed reports.

Key Benefits:

• Simplify Settlements: Save your Finance team time with fewer banking tasks.
• Streamline Accounting: Accept only your earnings, making tax computation easier.
• Clear Ledger Insights: Access historical credits, debits, and earnings per order, vendor, or month.

Go Global:

• Onboard and support international merchants seamlessly.
• Automate payouts to their home bank accounts with a standard T+2 payment cycle.

Contact sales to learn more

Handling PG Refunds in Easy Split

Refunds are a feature on PG that allows you to return funds back to the payment source. If the PG on your account is linked to Easy Split, then you also need to factor out how vendors will bear the liability for a refund. By default, the balance of respective vendors is debited in the proportion of their commission for the order. For example, let’s say there is an order of Rs.100 where Vendor 1 gets Rs. 60 and Vendor 2 gets Rs. 40. This order has a refund of Rs. 50 against it. In such a case, Vendor 1 will receive a debit of Rs. 30 on their balance, and Vendor 2 will have a debit of Rs. 20 against it. This will be adjusted in the next payout to the respective vendors. However, this feature can be turned off in your account if you want to handle the debits against the vendors yourself.

Interested in Easy Split? Contact Sales for more information.

How many hours do I have to spend every day to manage settlements?

Zero! Everything is automated—from receiving payments through Payment Gateway to settling funds in Vendor’s bank account. Focus on growing your business while we handle the rest!

How can we add vendors at the platform for Settlement?

Vendors can be added manually from the dashboard. To add a new vendor,

Go to Payment Gateway Dashboard > Easy Split - Vendor > Add Vendor.

Enter the following details -

Vendor ID - ID of the vendor. Phone Number - phone number of your vendor. Email ID - Email address of your vendor. Vendor Line of Business - Select your vendor’s line of business. Click here to know more. Vendor Business Type - Select the business type of your vendor. Click here to know more. Settlement Cycle - Select the schedule option through which you want to settle your vendors. Click here to know the available settlement cycles. Once done, click Next. Mention the Vendor Bank Account Details such as Account Holder Name, Account Number, and IFSC Code or UPI VPA to process payments to the vendor account.

We also support automated addition through the APIs.

The documentation for the APIs is available here. Read more.

What are the charges involved for Vendor payouts? Are these debited from the merchant's nodal account?

Charges will be communicated by your account manager. It is debited from the merchant’s balance in the nodal account.

Example: If a settlement of Rs 100 is done, Rs 100 + charges will be debited. Invoice for payout is available on the dashboard separate from payment gateway charges.

What are the different possible states a transaction goes through once it’s been added against a Vendor?

Only successful transactions get added to a Vendor’s balance. The accrued balance gets settled. The status can be:

• SUCCESS
• FAILURE
• IN PROGRESS Read more

How is the invoice presented to the merchant for the charges incurred for the payout?

Charges will be communicated by your account manager. It is debited from the merchant’s balance in the nodal account.

Example: If a settlement of Rs 100 is done, Rs 100 + charges will be debited.

The invoice for the payout is available on the dashboard, separate from the payment gateway charges.

How many settlements do vendors receive per day?

One. Settlement of all the unsettled transactions are grouped together and sent as a single payout. We share the bank reference number for the transfers, that can be shared with the vendors for tracking purposes.

What is the Transfers option under the Vendor menu?

A transfer is a settlement to the vendor. The transaction is the payment that a customer may have made, which was added to the Settlement account manually or via API.

What exactly is Easy Split?

Easy Split automates payment splitting between you and your vendors. With Easy Split, you can:

• Onboard, manage and disburse payments to vendors
• Perform splits at order level and manage refunds from vendors smoothly
• Track all transactions through detailed reports covering:

  • Settlements

  • Refunds Click the link to know more

How is vendor settlement managed when there are multiple vendors linked to one transaction?

At the time of adding a transaction, you can assign the appropriate numeric commission amount against each vendor that you add with Cashfree Payments.

How to add vendors in Easy Split?

Go to Payment Gateway Dashboard > Easy Split - Vendor > Add Vendor.

Enter the following details -

Vendor ID - ID of the vendor. Phone Number - phone number of your vendor. Email ID - Email address of your vendor. Vendor Line of Business - Select your vendor’s line of business. Click here to know more. Vendor Business Type - Select the business type of your vendor. Click here to know more. Settlement Cycle - Select the schedule option through which you want to settle your vendors. Click here to know the available settlement cycles.

What are the different use cases of Easy Split?

Marketplace Aggregators – Split customer payments among vendors, manage commissions, and track transactions in real-time.

• EdTech Platforms – Collect student payments and distribute funds to instructors after deducting charges.
• Franchise & Multi-Branch Outlets – Centrally manage payments and route funds to individual branches or stores.
• Investment & Insurance Marketplaces – Settle 100% of the order amount to AMCs or insurers with same-day reconciliation.
• Educational Institutes – Automate payment splits for tuition, hostel, stationery, and other fees.
• On-Demand Services – Seamlessly split payments for cabs, flights, food delivery, and more.

Clicik here to know more

What are the top features of Easy Split?

• Add/Update Vendor: You can add or update your vendor details by providing basic information about the vendor and their account details.

• Split after payment success: This feature allows to initiation of split after successful confirmation of payment by the customer.

• Transfer Vendor Balance: You can initiate manual Credit/Debit of a configured vendor-configured settlement account.

• Refund before split: If the refund is initiated before the vendor split is shared, Cashfree Payments directly refunds the money to the customer payment instrument in the next settlement.

• Refund after split: If the refund is initiated after the vendor split is shared - The refund will be done from your & vendor’s settlement account according to the respective transaction split created.

• Deferred Settlement: This API allows you to assign a settlement eligibility date for an order and vendor combination. For more information, refer here.

Can I edit vendor details once added in Easy Split?

While adding vendors, if you have specified incorrect vendor details or missed adding some information, you can modify it using the Edit Vendor feature on the product dashboard or use the Update Merchant Details API.

To edit the details of the vendor you have already added:

1. Go to Payment Gateway Dashboard > Easy Split - Vendor.
2. Click the ellipsis icon on the vendor you want to make changes to and select Edit Vendor.

You can update the following details: Vendor details:

• Vendor phone number
• Vendor email ID
• Settlement cycle
• Dashboard access

Vendor bank account details:

• Account holder name
• Account number
• IFSC code
• UPI VPA
• Verify account details option

KYC details:

• Vendor type
• Business type
• Documents (Based on the vendor type and business type of your vendors)

Once done updating the changes, click on the Update Vendor Details option to save your changes.

Delete Vendor You can delete the added vendors from the dashboard:

1. Click the ellipsis icon on the vendor you want to delete.
2. Select Delete Vendor.
3. Click Delete in the pop-up window.

Can I upload multiple vendors at once in Easy Split?

Batch Upload Use the Batch Upload feature to add a large number of vendors at a time. Add all the required details in a single file as per the required format and upload the file. Download the sample file to know what details are required to be filled in the batch file.

To upload a batch file:

1. Go to Payment Gateway Dashboard > EasySplit - Vendor and click Upload File.
2. Click Choose a file to select the file you want to upload, and then click Upload.

Key Points:

• The maximum file size allowed is 8 MB, and a maximum of 50 records can be included in the file.
• The file must be in the suggested format. If there are errors in the uploaded file, resolve all errors and upload the file again.

After successful processing, all vendor details will be added, and you can start processing payments to these vendors.

You can view the vendors that are added successfully from the uploaded files in the Easy Split - Vendor screen. An error log (if any) will also get downloaded to view more details.

How does split payments work?

To split payments to your vendors using Easy Split, you must first ensure the feature is activated for your Payment Gateway account. Fill out the Support Form or contact your Account manager to enable it for you. The feature should be activated for your Test and Production environment.

To split payments to vendors;

Add Vendor Create Order Accept Payment Split Payment View Split Settlement Details Manage Refunds using Refund Splits Manage Adjustments Click here to view it graphically

What are the different types of vendor settlements I can choose from?

You can define the settlement cycles right when you add the vendor. You can settle your vendors through the following settlement modes:

• Vendor Instant Settlement
• Vendor Standard Settlement
• Vendor On-Demand Settlement

To view the settlements, go to Payment Gateway Dashboard > Settlements > Vendor. Vendor settlement details such as date & time, settlement type, vendor ID, settlement ID, and settlement status are displayed.

Generate the settlement recon report for each vendor settlement to view all the transaction details associated with the settlement, including any adjustments/refunds. Provide the file name, choose the file format, and click Generate Report.

Once you generate the report, you will be automatically redirected to the Reports section.

Can I delay my settlements to vendors?

You can delay vendor settlements by enabling deferred settlements in your account. To do this, ensure the Split API is called within the scheduled interval; otherwise, the full transaction amount will be credited to you.

Delays can be added at two levels:

Order Split Delay Post Successful Payment – Delay settlements after a payment is completed. Defer Settlement – Hold settlements for a specified period before processing. Click here to know more

What are the different reports I have to track vendor payments?

The vendor reconciliation report lists all the transactions, adjustments, settlements and refunds that are associated with vendors. This will help you reconcile all transactions from your vendors with their respective settlement ID, time, and UTR. Cashfree Payments offers a wide range of reports such as: Vendor Recon Report Transaction Summary Report Refunds Report Vendor Split Settlement Report

To know to view these reports, click here

How do refunds get handled?

Refunded amount gets adjusted during the next settlement cycle. It will be deducted from commission amount of vendors who received settlement on that transaction.

What reports are available to track vendor payments?

Report Type	Description
Vendor Recon Report	Reconcile vendor transactions and payments
Transaction Summary Report	View an overview of all transactions
Refunds Report	Track refund statuses and adjustments
Vendor Split Settlement Report	Monitor vendor settlement details

View reports by day, week, or custom date range. Filter, search, and download options are available.

How can I delay settlements to vendors?

Delay Type	Description
Order-Level Delay	Set delay for individual transactions
Vendor-Level Delay	Set delay for specific vendors

Note: Enable deferred settlements in your account settings. Ensure the Split API is called within the configured settlement interval.

What are the different types of vendor settlements?

Settlement Type	Description
Instant Settlement	Funds transferred immediately
Standard Settlement	Funds transferred on a scheduled cycle
On-Demand Settlement	Funds transferred manually

View settlements at: Payment Gateway Dashboard > Settlements > Vendor.

How can I add multiple vendors at once?

Use the Batch Upload feature:

1. Download the sample file
2. Enter vendor details in the specified format
3. Upload the completed file

Can I edit vendor details after adding them?

Edit Method	Access Path
Dashboard	Payment Gateway Dashboard > Easy Split - Vendor > Edit Vendor
API	Use the Update Merchant Details API

What are the key use cases for Easy Split?

Use Case	Description
Marketplace Aggregators	Split payments with multiple product vendors
EdTech Platforms	Share fees with instructors or educators
Franchise & Multi-Branch	Route payments to individual stores or locations
Investment/Insurance Marketplace	Same-day settlement to AMC/insurer accounts
Educational Institutes	Allocate student payments across departments
E-Commerce	Manage sellers within a single order
Online Appointments	Share earnings with service providers

What are the vendor limits per transaction?

You can split a single transaction among a maximum of 5 vendors.

How are refunds handled?

Refund amounts are:

• Deducted from the merchant’s next settlement
• Adjusted from vendor commissions if configured
• Applied only to vendors who received the original settlement

How can vendors be added to Easy Split?

Method	Description
Manual	Add vendors from the dashboard
API	Use the Create Vendor API for automation

How many settlements do vendors receive daily?

Vendors receive one settlement per day:

• Includes all unsettled transactions
• Bank reference number provided for each payout
• Share the reference number with vendors for tracking